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Netiquette: Internet etiquette in the age of the blog

Mon, 24/11/2008 - 01:15 — matthew

Author: Matthew Strawbridge
ISBN: 978 0 9554614 0 8
Pages: 168

Summary: “This up-to-date book covers all aspects of Internet etiquette, including email, discussion forums, online auctions, instant messaging and much more. It explains modern topics such as blogs and wikis, and how netiquette applies to them.

Although this book is suitable for beginners, even experts should find plenty to make them think. At once prescriptive and pragmatic, this book tells you in plain language how everyone would behave in a perfect world, giving you the knowledge to decide how you wish to present yourself online.

Cover price: £12.95 / $24.50

Reviews

"Extremely clearly written. You end up wishing that a copy of Netiquette could be given away free with every new computer purchased. I would highly recommend this book to all Internet users." – David Lloyd

More reviews

Contents

1. Introduction
  • Who should read this book?
  • What is netiquette?
  • History
  • About this book

PART 1 – FORMS OF ONLINE COMMUNICATION
2. Email

  • Structure and style
  • Tone and content
  • Subject lines
  • Recipients
  • Replying to emails
  • Forwarding emails
  • Distribution lists
  • Attachments
  • Privacy
  • Related topics

3. Forums

  • Introduction
  • Mailing lists
  • Newsgroups
  • Asking for help

4. Real-time messaging

  • Instant messaging
  • Internet Relay Chat (IRC)

5. World Wide Web

  • Web browsing
  • Creating websites
  • Search engine optimisation (SEO)
  • Web message boards

6. Blogs and wikis

  • Blogs
  • Wikis

PART 2 – ONLINE SERVICES
7. Transferring files

  • General recommendations
  • FTP
  • Peer-to-peer networks

8. Online auctions

  • General auction netiquette
  • Sniping

9. Other online services

  • Streaming media
  • VoIP
  • Domain names
  • Excessive use of free online services

PART 3 – OTHER ISSUES
10. Advertising and spam

  • Introduction to spam
  • Email spam
  • Newsgroup spam
  • Advertising on the Web
  • Legitimate advertising

11. Security

  • Viruses
  • Trojans and spyware
  • Phishing and other fraud

12. Miscellany

  • Spelling and grammar
  • URL shortening
  • Optional payments
  • Fanning the flames
  • Legal considerations
  • Hardware
  • The environment
  • Protecting your children online
  • Emoticons
  • Standard administrator email addresses

13. Conclusion

Appendix A - Instant-messaging abbreviations

Appendix B - Netiquette for Internet service providers

Appendix C - Summary of rules

Glossary

Bibliography

Index

About the author